Contact Us

We're here to help with all your Yellow Spider Hoodie needs

Send us a Message

Get in Touch

📧 Email Support

support@yellowspiderhoodie.com

Response within 24 hours

📞 Phone Support

1-800-SPIDER-1

Available during business hours

💬 Live Chat

Instant support online

Available during business hours

📍 Store Location

1425 Broadway Street
New York, NY 10018

United States

Customer Service Hours

Weekdays

Monday - Friday
9:00 AM - 8:00 PM EST

Saturday

Saturday
10:00 AM - 6:00 PM EST

Sunday

Sunday
12:00 PM - 5:00 PM EST

Frequently Asked Questions

How long does shipping take? +

Standard shipping takes 3-7 business days. Express shipping (1-3 days) and overnight options are available at checkout.

What is your return policy? +

We offer 30-day returns on unworn items. Items must be in original condition with tags attached.

Do you offer international shipping? +

Yes, we ship worldwide. International shipping rates and delivery times vary by destination.

How do I track my order? +

You'll receive a tracking number via email once your order ships. Use this number on our tracking page or the carrier's website.